READINESS TO CHANGE OF HOME TAILORED ENTREPRENEURS IN TECHNOLOGY-BASED PERSPECTIVE

Iwan Hermawan, Sartono Sartono, Gita Hindrawati

Abstract


Flexibility to face changes in line with digital development and business challenges in market turbulence, exchange rates, and pandemic must be held by an entrepreneur to survive today. Entrepreneurs should manage tangible assets such as information technology (IT) and intangible assets such as knowledge inherent in human capital. Both processes will build resilience and foundation toovercome changes as complex as any future business challenges. IT as a knowledge infrastructureneedsactivities support in processing, protecting, and distributing within organizational entities such as knowledge-sharing (KS). The existence of robustKS in the organization atmosphere encourages entities to be more cohesive in organizational learning, builds individual capability and creativity, and solves many work-life problems, which is related to the readiness of entrepreneurs to face change. The purpose of this research is to bridge inconclusive problem gaps between the effect of ITon readiness to change (RTC) by offering KS mediation. It is confirmatory research with a quantitative Structural Equation Modeling approach by taking 151 samples. The respondent ishome tailor entrepreneurs in the SMEs area. This study empirically proves that KS can be a partial mediator to leverage the role of IT on RTC.Flexibility to face changes in line with digital development and business challenges in market turbulence, exchange rates, and pandemic must be held by an entrepreneur to survive today. Entrepreneurs should manage tangible assets such as information technology (IT) and intangible assets such as knowledge inherent in human capital. Both processes will build resilience and foundation toovercome changes as complex as any future business challenges. IT as a knowledge infrastructureneedsactivities support in processing, protecting, and distributing within organizational entities such as knowledge-sharing (KS). The existence of robustKS in the organization atmosphere encourages entities to be more cohesive in organizational learning, builds individual capability and creativity, and solves many work-life problems, which is related to the readiness of entrepreneurs to face change. The purpose of this research is to bridge inconclusive problem gaps between the effect of ITon readiness to change (RTC) by offering KS mediation. It is confirmatory research with a quantitative Structural Equation Modeling approach by taking 151 samples. The respondent ishome tailor entrepreneurs in the SMEs area. This study empirically proves that KS can be a partial mediator to leverage the role of IT on RTC.

Keywords


Information Technology, Knowledge Sharing, Entrepreneurship Readiness.

Full Text:

PDF

References


Abdelwhab Ali, A. et al. (2019) ‘Key factors influencing knowledge sharing practices and its relationship with organizational performance within the oil and gas industry’, Journal of Knowledge Management, 23(9), pp. 1806–1837. doi: 10.1108/JKM-06-2018-0394.

Ahmad, F. and Karim, M. (2019) ‘Impacts of knowledge sharing: a review and directions for future research’, Journal of Workplace Learning, 31(3), pp. 207–230. doi: 10.1108/JWL-07-2018-0096.

Alaarj, S., Abidin-Mohamed, Z. and Bustamam, U. S. B. A. (2016) ‘Mediating Role of Trust on the Effects of Knowledge Management Capabilities on Organizational Performance’, Procedia - Social and Behavioral Sciences, 235, pp. 729–738. doi: https://doi.org/10.1016/j.sbspro.2016.11.074.

Ali Ameen et al. (2018) ‘The Impact of Knowledge Sharing on Managing Organizational Change within Abu Dhabi National Oil Organizations’, International Journal of Management and Human Science (IJMHS), 2(3 SE-), pp. 27–36. Available at: https://ejournal.lucp.net/index.php/ijmhs/article/view/814.

Alsharo, M., Gregg, D. and Ramirez, R. (2017) ‘Virtual team effectiveness: The role of knowledge sharing and trust’, Information & Management, 54(4), pp. 479–490. doi: https://doi.org/10.1016/j.im.2016.10.005.

Alvi, M. et al. (2003) ‘Knowledge management: The information technology dimensions’, The Blackwell handbook of organizational learning and knowledge management, pp. 104–121.

Aslam, U., Muqadas, F. and Imran, M. K. (2018) ‘Exploring the sources and role of knowledge sharing to overcome the challenges of organizational change implementation’, International Journal of Organizational Analysis, 26(3), pp. 567–581. doi: 10.1108/IJOA-07-2017-1189.

Banalzwaa, H. S. S. and Abdullah, H. H. (2017) ‘Mediating Effect of Intellectual Capital on The Relationships Between Information Technology for Human Resource, it for Market Information and it for Marketing Communication on Performance of Banking Sector in UAE’, International Business Management, 11(2), pp. 422–434.

Bhatti, S. H. et al. (2021) ‘High-performance work systems, innovation and knowledge sharing’, Employee Relations: The International Journal, 43(2), pp. 438–458. doi: 10.1108/ER-10-2019-0403.

Budhiraja, S. (2019) ‘Organizational readiness for change: an inherent concern for Indian small and medium enterprises (SMEs)’, Development and Learning in Organizations: An International Journal, 33(2), pp. 4–7. doi: 10.1108/DLO-09-2018-0118.

Cassia, A. R. et al. (2020) ‘Systematic literature review for the development of a conceptual model on the relationship between knowledge sharing, information technology infrastructure and innovative capability’, Technology Analysis & Strategic Management, 32(7), pp. 801–821. doi: 10.1080/09537325.2020.1714026.

Chang, H. et al. (2011) ‘Productivity Growth in the Public Accounting Industry: The Roles of Information Technology and Human Capital’, AUDITING: A Journal of Practice & Theory, 30(1), pp. 21–48. doi: 10.2308/aud.2011.30.1.21.

Chonko, L. B. et al. (2002) ‘The Role of Environmental Turbulence, Readiness for Change, and Salesperson Learning in the Success of Sales Force Change’, Journal of Personal Selling &Sales Management, 22(4), pp. 227–245. doi: 10.1080/08853134.2002.10754311.

Curado, C. and Vieira, S. (2019) ‘Trust, knowledge sharing and organizational commitment in SMEs’, Personnel Review, 48(6), pp. 1449–1468. doi: 10.1108/PR-03-2018-0094.

Davi, N., Jorge, M. and Edgard, D. B. (2013) ‘Engaging environments: tacit knowledge sharing on the shop floor’, Journal of Knowledge Management, 17(2), pp. 290–306. doi: 10.1108/13673271311315222.

Demirhan, D., Temel, S. and Durst, S. (2019) ‘The Role of Public Entrepreneurship Programs in Fostering Technology-based Entrepreneurship: A Turkish Case Study ’, in Dana, L.-P. and Ratten, V. (eds) Societal Entrepreneurship and Competitiveness. Emerald Publishing Limited, pp. 5–28. doi: 10.1108/978-1-83867-471-720191003.

Ebersberger, B. and Kuckertz, A. (2021) ‘Hop to it! The impact of organization type on innovation response time to the COVID-19 crisis’, Journal of Business Research, 124, pp. 126–135. doi: https://doi.org/10.1016/j.jbusres.2020.11.051.

Ettlie, J. E., Tucci, C. and Gianiodis, P. T. (2017) ‘Trust, integrated information technology and new product success’, European Journal of Innovation Management, 20(3), pp. 406–427. doi: 10.1108/EJIM-12-2015-0128.

Ferdinand, A. (2006) ‘Metode penelitian manajemen’. Semarang: Badan Penerbit Universitas Diponegoro.

Ganguly, A., Talukdar, A. and Chatterjee, D. (2019) ‘Evaluating the role of social capital, tacit knowledge sharing, knowledge quality and reciprocity in determining innovation capability of an organization’, Journal of Knowledge Management, 23(6), pp. 1105–1135. doi: 10.1108/JKM-03-2018-0190.

Gold, A. H., Malhotra, A. and Segars, A. H. (2001) ‘Knowledge management: An organizational capabilities perspective’, Journal of management information systems, 18(1), pp. 185–214. doi: 10.1080/07421222.2001.11045669.

Gomes, G. and Wojahn, R. M. (2017) ‘Organizational learning capability, innovation and performance: study in small and medium-sized enterprises (SMES)’, Revista de AdministraçÃpoundso (SÃpoundso Paulo), 52, pp. 163–175. Available at: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0080-21072017000200163&nrm=iso.

Gonzalez, R. A. et al. (2019) ‘Structuration and Learning in a Software Firm: A Technology-Based Entrepreneurship Case Study’, Journal of Cases on Information Technology (JCIT), 21(1), pp. 1–18. doi: 10.4018/JCIT.2019010101.

Grillitsch, M. (2017) ‘Transformation Capacity of the Innovative Entrepreneur: On the interplay between social structure and agency’, Papers in Innovation Studies, 2.

Hair, J. F. (2011) ‘Multivariate Data Analysis: An Overview BT - International Encyclopedia of Statistical Science’, in Lovric, M. (ed.). Berlin, Heidelberg: Springer Berlin Heidelberg, pp. 904–907. doi: 10.1007/978-3-642-04898-2_395.

Henttonen, K., Kianto, A. and Ritala, P. (2016) ‘Knowledge sharing and individual work performance: an empirical study of a public sector organisation’, Journal of Knowledge Management.

Hermawan, I. et al. (2019) ‘Knowledge-based active interaction as a mediation of social media in establishing work performance: A learning perspective’, International Journal of Innovation, Creativity and Change, 9(10).

Hermawan, I. et al. (2020) ‘Does Trust-Based Learning As A Mediation Concept Have Fostering Virtual Leadership Roles On Creative Performance? A Perspective Of Organizational Learning Theory’, Solid State Technology, 63(2), pp. 3742–3763.

Hermawan, I. and Suharnomo, S. (2020a) ‘Information Technology as a Strategic Resource in Encouraging Organizational Change Readiness through the Role of the Human Capital Effectiveness’, JDM (Jurnal Dinamika Manajemen), 11(2), pp. 242–254.

Hermawan, I. and Suharnomo, S. (2020b) ‘The Role of Trust-Based Active Participation as a Learning Mediation Concept for Leveraging the Impact of Information Technology on Creative Performance’, Market-Tržište, (2), pp. 221–235. doi: 10.22598/mt/2020.32.2.221.

Hislop, D. (2002) ‘Mission impossible? Communicating and sharing knowledge via information technology’, Journal of Information Technology, 17(3), pp. 165–177. doi: 10.1080/02683960210161230.

Hutapea, J. G. et al. (2021) ‘Organizational Change Readiness, Service Innovation, and Corporate Image in Improving Competitiveness: A Case Study in Indonesia’, The Journal of Asian Finance, Economics and Business, 8(3), pp. 683–693.

Jafari-Sadeghi, V. et al. (2021) ‘Exploring the impact of digital transformation on technology entrepreneurship and technological market expansion: The role of technology readiness, exploration and exploitation’, Journal of Business Research, 124, pp. 100–111. doi: https://doi.org/10.1016/j.jbusres.2020.11.020.

Jones, M. D., Hutcheson, S. and Camba, J. D. (2021) ‘Past, present, and future barriers to digital transformation in manufacturing: A review’, Journal of Manufacturing Systems. doi: https://doi.org/10.1016/j.jmsy.2021.03.006.

Kellermanns, F. et al. (2016) ‘The Resource-Based View in Entrepreneurship: A Content-Analytical Comparison of Researchers’ and Entrepreneurs’ Views’, Journal of Small Business Management, 54(1), pp. 26–48. doi: 10.1111/jsbm.12126.

Laseinde, T. et al. (2020) ‘The Role of Change Readiness in Determining Existing Relationship Between TQM Practices and Employee Performance BT - Advances in Artificial Intelligence, Software and Systems Engineering’, in Ahram, T. (ed.). Cham: Springer International Publishing, pp. 508–522.

Le, P. B. and Lei, H. (2019) ‘Determinants of innovation capability: the roles of transformational leadership, knowledge sharing and perceived organizational support’, Journal of Knowledge Management, 23(3), pp. 527–547. doi: 10.1108/JKM-09-2018-0568.

Leith, D. and Yerbury, H. (2018) ‘Knowledge sharing and organizational change: Practice interactions in Australian local government’, Journal of Librarianship and Information Science, 51(4), pp. 1041–1051. doi: 10.1177/0961000618769969.

Liu, J. et al. (2019) ‘The new generation of millennial entrepreneurs: A review and call for research’, International Business Review, 28(5), p. 101581. doi: https://doi.org/10.1016/j.ibusrev.2019.05.001.

Lyu, H. and Zhang, Z. (Justin) (2017) ‘Incentives for knowledge sharing: impact of organisational culture and information technology’, Enterprise Information Systems, 11(9), pp. 1416–1435. doi: 10.1080/17517575.2016.1273393.

Matin, E. K. and Sabagh, P. (2015) ‘Effects of Knowledge Management Capabilities on Organizational Performance in Iranian Export Companies’, Mediterranean Journal of Social Sciences, 6(2), p. 240. doi: 10.5901/mjss.2015.v6n2p240.

Matson, E., Patiath, P. and Shavers, T. (2003) ‘Stimulating Knowledge Sharing:: Strengthening Your Organization’s Internal Knowledge Market’, Organizational Dynamics, 32(3), pp. 275–285.

Mendejin, M. R. and Arastekhoo, N. (2017) ‘Investigating the Effect of Knowledge Management (Infrastructures and Processes) on Performance (Case Study: SAIPA Co.)’, International Journal of Applied Business and Economic Research, 15(5), pp. 351–365.

Monica, B. (2018) ‘Millennials, sharing economy and tourism: the case of Seoul’, Journal of Tourism Futures, 4(1), pp. 43–56. doi: 10.1108/JTF-12-2017-0055.

Montiel Campos, H. (2017) ‘Impact of entrepreneurial passion on entrepreneurial orientation with the mediating role of entrepreneurial alertness for technology-based firms in Mexico’, Journal of Small Business and Enterprise Development, 24(2), pp. 353–374. doi: 10.1108/JSBED-10-2016-0166.

Nugroho, M. A. et al. (2017) ‘Exploratory Study of SMEs Technology Adoption Readiness Factors’, Procedia Computer Science, 124, pp. 329–336. doi: https://doi.org/10.1016/j.procs.2017.12.162.

Olugbola, S. A. (2017) ‘Exploring entrepreneurial readiness of youth and startup success components: Entrepreneurship training as a moderator’, Journal of Innovation & Knowledge, 2(3), pp. 155–171. doi: https://doi.org/10.1016/j.jik.2016.12.004.

Patel, D., Samara, K. and Patel, S. (2011) ‘Review of Knowledge Sharing: Conceptual Foundations for Micro-level Knowledge Sharing and Readiness-for Change Related Behaviours BT - ICT Innovations 2010’, in Gusev, M. and Mitrevski, P. (eds). Berlin, Heidelberg: Springer Berlin Heidelberg, pp. 11–26.

Qamari, I. N., Dewayani, J. and Ferdinand, A. T. (2019) ‘Strategic Human Resources Roles and Knowledge Sharing: How do enhancing Organizational Innovation?’, Calitatea, 20(168), pp. 86–92.

Real, J. C., Leal, A. and Roldán, J. L. (2006) ‘Information technology as a determinant of organizational learning and technological distinctive competencies’, Industrial Marketing Management, 35(4), pp. 505–521. doi: 10.1016/j.indmarman.2005.05.004.

Roldán, J. L., Real, J. C. and Ceballos, S. S. (2018) ‘Antecedents and consequences of knowledge management perfomance. the role of IT infrastructure.’, 14(4), pp. 518–535. doi: 0.3926/ic.1074.

Saide, Indrajit, R. E. and Hafiza, W. (2017) ‘Information technology and individual factors on knowledge sharing activities’, in 2017 2nd International Conference on Knowledge Engineering and Applications (ICKEA), pp. 162–165. doi: 10.1109/ICKEA.2017.8169922.

Scuotto, V. et al. (2020) ‘Uncovering the micro-foundations of knowledge sharing in open innovation partnerships: An intention-based perspective of technology transfer’, Technological Forecasting and Social Change, 152(February 2019), p. 119906. doi: 10.1016/j.techfore.2019.119906.

Senbeto, D. L. and Hon, A. H. Y. (2020) ‘Market turbulence and service innovation in hospitality: examining the underlying mechanisms of employee and organizational resilience’, The Service Industries Journal, 40(15–16), pp. 1119–1139. doi: 10.1080/02642069.2020.1734573.

Shah, N., Irani, Z. and Sharif, A. M. (2017) ‘Big data in an HR context: Exploring organizational change readiness, employee attitudes and behaviors’, Journal of Business Research, 70, pp. 366–378. doi: https://doi.org/10.1016/j.jbusres.2016.08.010.

Shujahat, M. et al. (2019) ‘Translating the impact of knowledge management processes into knowledge-based innovation: The neglected and mediating role of knowledge-worker productivity’, Journal of Business Research, 94, pp. 442–450. doi: https://doi.org/10.1016/j.jbusres.2017.11.001.

Teece, D. J. (1986) ‘Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy’, Research Policy, 15(6), pp. 285–305. doi: 10.1016/0048-7333(86)90027-2.

Teece, D. J. (2018) ‘Business models and dynamic capabilities’, Long Range Planning, 51(1), pp. 40–49. doi: https://doi.org/10.1016/j.lrp.2017.06.007.

Tippins, M. J. and Sohi, R. S. (2003) ‘IT competency and firm performance: is organizational learning a missing link?’, Strategic Management Journal, 24(8), pp. 745–761. doi: 10.1002/smj.337.

Wang, Q. and Zhang, F. (2021) ‘What does the China’s economic recovery after COVID-19 pandemic mean for the economic growth and energy consumption of other countries?’, Journal of Cleaner Production, 295, p. 126265. doi: 10.1016/j.jclepro.2021.126265.

Wang, Z. and Wang, N. (2012) ‘Knowledge sharing, innovation and firm performance’, Expert systems with applications, 39(10), pp. 8899–8908.

Wannasupchue, W. et al. (2019) ‘The readiness theme development from a case study in Thailand halal restaurants’, Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 7(3), pp. 1–13.

Weinlich, P. (2020) ‘Readiness of Small and Medium Enterprises for Marketing Automation’, marketing, 26(2), p. 5. doi: 10.15240/tul/004/2020-2-005.

Yaron, T. and Jehiel, Z. (2010) ‘Change readiness: an alternative conceptualization and an exploratory investigation’, EuroMed Journal of Business, 5(2), pp. 138–165. doi: 10.1108/14502191011065482.

Yasir, M. and Majid, A. (2017) ‘Impact of knowledge management enablers on knowledge sharing’, World Journal of Entrepreneurship, Management and Sustainable Development, 13(1), pp. 16–33. doi: 10.1108/WJEMSD-02-2016-0010.

Yi, L. et al. (2021) ‘Knowledge spillover, knowledge management capabilities, and innovation among returnee entrepreneurial firms in emerging markets: Does entrepreneurial ecosystem matter?’, Journal of Business Research, 130, pp. 283–294. doi: https://doi.org/10.1016/j.jbusres.2021.03.024.




DOI: http://dx.doi.org/10.32497/akunbisnis.v4i2.3108

Refbacks

  • There are currently no refbacks.


StatCounter - Free Web Tracker and Counter

View My Stats