Rofi”™ah N, Kodir MA, Muslikh M. THE ANALYSIS OF THE EFFECT OF BRAND IMAGE, SERVICE PERFORMANCE, PORTFOLIO SERVICES, AND PHYSICAL EVIDENCES TOWARDS CUSTOMERS SATISFACTION OF “BTN BATARA” SAVINGS ACCOUNT AT PT BANK TABUNGAN NEGARA (PERSERO) Tbk, SEMARANG BRANCH OFFICE. keuang. dan. bisnis. [Internet]. 2020 Dec. 2 [cited 2026 Jan. 19];8(2):147-66. Available from: https://jurnal.polines.ac.id/index.php/keunis/article/view/2114