Rofi”™ah, Nailur, Moch. Abdul Kodir, and Moch. Muslikh. “THE ANALYSIS OF THE EFFECT OF BRAND IMAGE, SERVICE PERFORMANCE, PORTFOLIO SERVICES, AND PHYSICAL EVIDENCES TOWARDS CUSTOMERS SATISFACTION OF ‘BTN BATARA’ SAVINGS ACCOUNT AT PT BANK TABUNGAN NEGARA (PERSERO) Tbk, SEMARANG BRANCH OFFICE”. KEUNIS 8, no. 2 (December 2, 2020): 147–166. Accessed January 19, 2026. https://jurnal.polines.ac.id/index.php/keunis/article/view/2114.